Service

SMT Equipment Services & Technical Support

DEZ provides comprehensive technical services for PCB cleaning, selective soldering, inspection, rework, reflow and SMT automation equipment. From initial application review and equipment selection to installation, commissioning, process optimization and after-sales support, our technical team helps you build a reliable and efficient production process.
Whether you’re evaluating new equipment, improving an existing SMT line, or troubleshooting production issues, DEZ can provide practical solutions based on your application, process requirements and production goals.
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The Entire Service Process

DEZ SMT Full Line list
Equipment Selection
Send your workpiece dimensions, production problem, required throughput and factory utilities. DEZ will recommend the relevant equipment, process and configuration.
PCB Selective Soldering Image Programming
Free Sample Testing
PCBAs, stencils, nozzles, fixtures and soldering samples can be tested before ordering. Free sample testing is available for qualified projects.
Quality Inspection
Process Evaluation
Cleaning projects are evaluated according to the contamination, workpiece and required result. Selective soldering projects are reviewed using PCB drawings, THT joint positions, solder alloy, flux and production cycle.
Quality Inspection-1
Custom Machine Configuration
Workpiece capacity, baskets, fixtures, conveyors, transfer direction and selected machine functions can be modified after engineering review.
DEZ SMT Workshop
SMT Line Integration
DEZ confirms PCB dimensions, line height, fixed edge, transfer direction, cycle time, buffering and upstream or downstream equipment for inline projects.
Custom-Wooden-Case-Shipping-time-20-35-days
Machine Testing Before Shipment
Completed machines undergo operating-function, utility, safety and configuration checks before packing and shipment. Customer samples can be used during commissioning when agreed for the project.
Pneumatic Stencil Cleaning Machine Exhibit
Installation and Training
Operation documents, installation guidance and equipment training are provided according to the machine and agreed project scope. Training covers machine operation, process settings, routine inspection and basic maintenance.
Automatic Nozzle Cleaning Machine DEZ-C700 for SMT
Technical Support
For an existing machine, send the model, serial number, fault description, alarm message and relevant photographs or videos. An equipment specialist will contact you within one hour during business hours.
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Customer factory visit

Customer Factory Visit 1

Customers We Serve

DEZ works with electronics OEMs, EMS providers, SMT factories and PCBA manufacturers producing automotive electronics, aerospace electronics, telecommunications equipment, industrial controls, consumer electronics, home appliances, LED products and power electronics.

Equipment is selected according to the production stage, workpiece, process requirement and required result. This section presents selected customer and cooperation logos.

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Technical Service Team

DEZ’s technical service team supports you throughout the equipment lifecycle, from equipment selection and sample evaluation to configuration confirmation, installation, operation guidance and process settings.
Factory After Sales Support 2
Factory After Sales Support 1
Client Case Studies
Factory After Sales Support
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From the DEZ SMT Blog

Read articles about PCB and PCBA cleaning, selective soldering, stencil and nozzle maintenance, X-ray inspection, BGA rework, reflow soldering and SMT line integration.

Start Your Equipment Project

Whether you are planning a new SMT production project, upgrading an existing line, or looking for support with a specific process challenge, DEZ is ready to help. Our team can review your application and production requirements, recommend suitable equipment and provide technical guidance throughout the project.

Contact us for a free application review, equipment selection advice, sample testing, configuration evaluation or technical support. From the initial inquiry to equipment installation, process setup and after-sales service, DEZ works with you to identify a practical solution for your production needs.

Phone: +86 138 2338 9052
Email: [email protected]
Address: 4th Floor, Building A, Hedong Industrial Zone, Xixiang, Bao’an District, Shenzhen 518126, China

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